Privacy Policy for Prince Reviews
1. Introduction
At Prince Reviews, accessible at princereviews.com, we are committed to safeguarding your personal data and respecting your privacy rights. This Privacy Policy outlines how we collect, use, store, share, and protect your information when you interact with our website and services. We are devoted to ensuring that your personal information is processed responsibly, transparently, and in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
2. Scope of This Policy and Our Role as Data Controller
This Privacy Policy applies to all users of princereviews.com, including visitors, customers, registered account holders, and subscribers. Prince Reviews acts as the data controller with respect to the personal data collected through the website. As the data controller, we decide how and why your personal data is processed, as detailed in this policy.
3. Categories of Data We Process
We collect and process various categories of personal information to provide and improve our services:
a. Usage Data:
Includes information about how you use our site, such as your browser type, IP address, referring/exit pages, access times, and session activity.
b. Account Data:
Comprises personal details necessary to establish and manage your account, such as your name, email address, postal address, telephone number, and login credentials.
c. Profile Data:
Includes demographic data, interests, personal preferences, purchase history, product reviews, and behavioral activity on our site.
d. Communication Data:
Covers all correspondence between you and Prince Reviews, including customer support requests, email interactions, and form submissions.
e. Technical Data:
Refers to data about the device and platform you use to access our services, such as device type, operating system, hardware model, IP configuration, and browser settings.
f. Transaction Data:
Encompasses details essential for purchase and delivery, including billing/shipping addresses, order history, payment method, and transaction confirmations. Note: We do not store full payment card details, which are handled securely by third-party payment providers.
g. Preference Data:
Involves information about your marketing and communication choices, notification preferences, newsletter opt-ins, and interest in particular categories or products.
4. Legal Bases for Processing Personal Data
We process your personal data based on one or more of the following lawful bases:
– Consent: When you explicitly agree to our processing activities, such as subscribing to newsletters or marketing communications.
– Contractual Necessity: When processing is essential to fulfill our contractual obligations, such as delivering your orders.
– Legal Obligation: When required to comply with legal obligations, such as tax and accounting regulations.
– Legitimate Interest: When processing supports our legitimate business interests and your data protection rights do not override these, such as fraud prevention or site improvement.
5. Your Data Protection Rights
Under applicable data protection laws, you have the following rights:
– Right of Access: You may request access to the personal data we hold about you.
– Right to Rectification: You may request correction of inaccurate or incomplete personal data.
– Right to Erasure: You may ask us to delete your personal data under certain conditions.
– Right to Restriction: You may request limited processing of your data.
– Right to Data Portability: You are entitled to receive your personal data in a structured, commonly used, and machine-readable format and to have it transmitted to another controller where technically feasible.
To exercise any of these rights, you may contact us at [email protected].
6. Security Measures
We employ a range of organisational and technical measures to protect your personal data:
– Encryption protocols are used during data transmission.
– Access to personal data is restricted on a need-to-know basis and is controlled via secure authentication.
– Our systems are backed up regularly to prevent data loss.
– Employee training is conducted to reinforce data privacy and secure handling protocols.
7. International Data Transfers
As our services and infrastructure may involve partners or data centers located outside your jurisdiction, we ensure that all international data transfers comply with GDPR, including by implementing Standard Contractual Clauses or relying on adequacy decisions by the European Commission or equivalent legal mechanisms.
8. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected. Specific retention periods include:
– Account and Profile Data: Retained for the life of your account and for a reasonable period thereafter for legal or support purposes.
– Transaction Data: Retained for 7 years to comply with accounting and tax obligations.
– Communication and Support Data: Retained for up to 3 years following your last interaction with us.
– Technical and Usage Data: Retained for analytics purposes for a period not exceeding 2 years.
After expiration of these periods, data is securely deleted or anonymized.
9. Cookie Policy
Our site uses cookies to enhance your experience and support essential functionality. Categories of cookies we use include:
– Essential Cookies: Required for core site functionalities such as secure log-in and order processing.
– Functional Cookies: Support personalization features such as remembering language or display settings.
– Analytics Cookies: Provide data on user behavior and site performance to help improve our services.
– Performance Cookies: Measure site responsiveness and error diagnostics.
10. Cookie Management and Compliance
You may manage your cookie preferences through our cookie banner or directly in your browser settings. In compliance with GDPR, we obtain your consent before placing any non-essential cookies. Under the CCPA, you have the right to opt out of the sale or sharing of personal information collected via cookies.
Please consult our detailed Cookie Policy, available on princereviews.com, for additional guidance and instructions on cookie management.
11. Children’s Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal data from children under this age. If we become aware of any such data being collected inadvertently, we will take immediate steps to delete it. Parents or guardians who suspect unauthorized data collection from their children should contact us at [email protected].
12. Policy Updates
We may revise this Privacy Policy from time to time to reflect changes in legal requirements or our data practices. Updates will be posted on this page and, where appropriate, we will notify users through on-site alerts or email. We encourage you to review this page periodically to stay informed of our privacy practices.
13. Contact Information
For any questions about this Privacy Policy, including your data protection rights or how we handle your personal information, you may contact our Privacy Team directly:
Email: [email protected]
We are committed to complying fully with applicable data privacy laws and regulations. If you have any privacy-related concerns, complaints, or wish to exercise your rights, please reach out. We are here to help ensure that your personal data is handled with the respect and security it deserves.